High-Speed Internet Service

• Now Faster than ever before, with speeds** up to 6Mbps downstream and 1Mbps upstream for our standard package. We also have an Extreme High-Speed Upgrade with speeds up to 18Mbps** downstream.
• Dedicated always on Internet Access.
• Simultaneously use your phone and surf the Internet.
• No per-minute charges while accessing the Internet.
• E-mail virus scanning and Spam filtering to help protect your computer.

Have questions? See our Frequently Asked Questions section below, give us a call or stop by one of our local business offices. For your convenience, you can order high-speed Internet service online or call our Customer Service Department at 1-888-321-0815.

Available Packages

Green Mountain Access High-Speed Internet Frequently Asked Questions

Thinking of making the switch to High-Speed Internet Service? Here are answers to some frequently asked questions from customers thinking about making the switch.

What is DSL?
DSL is a high-speed, digital broadband technology that supports High-Speed Internet connections at speeds up to 100** times faster than dial-up. High-Speed Internet service is installed on your existing telephone line and enables you to have an "always on" Internet connection, meaning your computer or Local Area Network can be connected to the Internet 24 hours a day, 7 days a week, and without any dialing. With high-speed Internet service, you can talk on the phone while surfing the web, checking e-mail, or sending a fax - all over a single telephone line.

What do I need to get started?
High-Speed Internet Service requires the use of a special DSL modem (like the BEC DSL modem pictured above), as well as an Ethernet Card in your computer. Customers can rent or purchase the DSL modem from Green Mountain Access. This Modem will support Ethernet connections for Windows 98, Windows 2000, Windows XP, Windows Vista, and Apple Macintosh computers. In addition, since high-speed Internet Service signals are sharing the line with regular telephone signals, a DSL micro filter must be used to block the signal so that it does not interfere with other analog devices that are sharing the same line (telephones, fax machines, Caller ID boxes, alarm systems, satellite television receivers, etc.). Not to worry, all of this equipment is provided by Green Mountain Access in your self installation kit, complete with easy to follow instructions.

Why is High-Speed Internet Service better than dial-up?
If you are still on dial-up, high-speed Internet Service will drastically improve your Internet experience. With download speeds up to 100** times faster than dial-up, you can surf the web, send and receive e-mail, or download files faster than ever before. Converting to high-speed Internet Service will also free up your telephone line, allowing you to simultaneously use your telephone line and surf the Internet.

How can I save money on my High-Speed Internet Service?
Our standard High-Speed Internet Service is competitively priced at just $42.95* and is actually less than most cable modem services in Vermont. Unlike a dial-up connection, you will not incur per minute charges while connected to the Internet via your High-Speed Internet connection. You can also save more on your High-Speed Internet service by subscribing to a Clearly Connected Bundle, or to a qualifying Green Mountain Long Distance Service calling plan. High-Speed - Lite is our new introductory level high-speed Internet Service designed for the casual user that wants the benefit of high-speed Internet Service, but doesn't need the higher speeds of our standard high-speed Internet service.

hIGH-SPEED iNTERNET aVAILABILITY

All customers in the Waitsfield and Champlain Valley Telecom telephone service territory in the central Champlain and Mad River Valley regions of Vermont have access to High-Speed Internet service. This includes customers we serve in all or parts of the following Vermont communities: Addison, Bolton, Bridport, Bristol, Buel’s Gore, Charlotte, Cornwall, Fayston, Ferrisburgh, Hinesburg, Huntington, Jonesville, Lincoln, Monkton, Moretown, New Haven, Panton, Richmond, St. George, Starksboro, Waitsfield, Waltham, Warren, and Weybridge.

Please contact our Customer Service Department at 888-321-0815 or 802-496-8598 for more information of High-Speed Internet service and availability at your location.

Minimum System Requirements

Windows:

• Windows 98/ME; Windows NT 4.0, Windows 2000, Windows XP Home or Professional, and Windows Vista
• Intel Pentium/Pentium Pro/Pentium MMX/Pentium II/Pentium III (166 MHz or higher), AMD K5/K6, or Cyrix 586/686 processor
• 32MB RAM (64MB recommended)
• Ethernet card (commonly referred to as a Network card or NIC):

Macintosh:

• PowerPC processor (166MHz or higher)
• Mac OS 8.1 or higher
• 32MB RAM (64MB recommended)

**Pricing does not include basic rate for residential or business telephone line. High-Speed Internet service requires an active telephone line and modem. Applicable taxes, Federal Universal Service Fund Charge and equipment charges apply. Additional terms and conditions apply.

**Speeds listed are the maximum under optimal conditions; actual speeds are not guaranteed. High-Speed Internet service is a best effort service and actual speeds may vary based upon equipment and line capabilities, distance from the central office, atmospheric conditions, the users computer system (processor speed and RAM), speed of the Internet, and other factors.